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Mario DeCristofano 💻 Follow

The foundersfounder | Righteous Voodoo | Human Spotlight | A sensitive Soul | Trusted Advisor | Built that app you use, one man Digital agency-All views my own.

Mario DeCristofano 💻 @mariodc ·

and here's the baffling thing, as a MFD, Epson dont just block your ability to print, you can't scan either. Its ropey but the subscription model is life now right

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Mario DeCristofano 💻 @mariodc ·

I posted this today randomly because I thought it was funny, little did I know that afternoon would be the worst .....

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Mario DeCristofano 💻 @mariodc ·

I'm sorry @EpsonUK its a great idea this subscription service thing in principle, but you need to do more on the cust. serv. bit when there's an account issue, rather than just brick the printer & expect the user to log into their Epson account to manage their plans/subs.

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Mario DeCristofano 💻 @mariodc ·

you know, I sung Epson's ready-print subscription service as a great thing, its awful. Offshore contact centre afternoon based fun because my printers fully bricked due to a account issue - this is the future. Printers were unreliable enough as it is - Eeeeeeesssshhh

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